Sales Associate, Retail

Hautelocks Hair Extensions strives to provide its customers and employees with the best retail experience. We are a growing company looking to provide an equally rewarding experience for our employees. The position of a Sales Associate is a versatile one and are vital to our success! They deal directly with our customers and are responsible for ensuring that every customer interaction is a great experience. Some of those tasks include but are not limited to:

  • Scheduling sales appointments
  • Managing client communication via phone, email and text
  • Manage physical inventory including receiving shipments
  • Provide exceptional customer service for in-store, online and phone customers
  • Maintaining a clean work environment
  • Discuss products with customers and process sales
  • New employee training
  • Operating a POS system
  • Maintaining a cash till and process cash transactions
  • Resolve customer complaints

The successful candidate will be able to perform the following with or without reasonable accommodation:

  • Ability to work flexible hours, including evenings, weekends and holidays
  • Ability to stand for long periods of time
  • Ability to complete paperwork completely, accurately, in a timely manner
  • Ability to lift up to 25 pounds
  • Ability to operate a computer, wireless equipment, copier and fax
  • Ability to work in other locations may be required as the needs of the business dictate.
  • Complete all aspects of opening and closing the store in accordance with written procedures. Submit all transaction journals on a daily basis.
  • Assists with inventory maintenance
  • May be required to wear a uniform

Ideal candidates for this position would possess the following skills and achievements:

  • College degree preferred but not required
  • Excellent written and verbal communication skills
  • Prior sales experience preferred but not required
  • Must maintain a positive attitude
  • Maintain a professional work environment
  • Basic computer skills
  • Above average problem-solving skills

If you are interested, email hr@hautelocks.com